| HOW do I register? |
| You can register by clicking on the 'REGISTER' link at the top right corner of the homepage. |
| Are there any charges for registration? |
| NO, registration on Electronicwale is absolutely free of cost. |
| When I will receive my order? |
| Once u are done selecting your products and click on the checkout you will be fill to order form. Your order will be delivered on 15 days. |
| What is your delivery charge? |
| Delivery is free for all order with bill value greater or equal to Rs 500/- for all products. Order below these values, we charge Rs 50. There is no minimum order. |
| Do you deliver to my area? |
| Currently we are covering few areas to start with. Once we streamline our business in one areas, we plans to extend the service to other part of city. |
| Do you do same day delivery? |
| NO, Your order will be delivered on 15 days. |
| What are your timing to contact customer service? |
| Our customer service team is available 6days in a week, Sunday is off, all six days from 8am to 8pm. |
| How can I give feedback on the quality of customer service? |
| We would love to hear about your experience with electronic. Do write to us info@electronicwale.com. |
| How do I raise a problem issue with customer services for quality or delivery? |
| If you face any issue with price, quality or delivery of products we will take every measure to address the issue and make it up to you. Please contact our customer support team with details. |
| How do I add or remove products after placing order? |
| Once you have placed your order you will not be able to make modification on the website. Please contact our customer support team for any modification. |
| How do I check the current status of my order? |
| You can check the status of your order is by contacting our customer support team. You can also check your order status in your account. |
| When and how can I cancel an order? |
| You can cancel an order and contacting our customer support team. |
| Do you have offline mode of ordering products? |
| Yes we accept orders on the calls. Contacts our customer support team for further details. |
| I am Corporate/Buisness. Can I place order in bulk with 'Electronicwale.com'? |
| Yes, we do bulk supply of products at special prices. Please contact our business helpline number for this purpose. |